At Persivia, we are always on the lookout for top-notch talent in sales, marketing, clinical, technology, and project management. If you are passionate about positively impacting the quality of healthcare delivery and outcomes, and want to work in a fast-paced, high-technology company, please contact us for more information. If you are interested in applying to a position, email your resume to: HR@Persivia.com.
Position Title: Data Engineer
Persivia is seeking Data Engineer who will help support our customer base as well as our development team. This position requires extracting data from Meditech, Mckesson, Epic and other hospital systems. The qualified candidate will be a Data specialist who exhibits expertise in extracting data from Meditech, and possess strong knowledge focus on data extracts for a Quality Reporting perspective.
Perform System setup and extraction of medical data from hospital’s databases.
Maintain XSLT, SQL, and Java scripts for mass loading and rendering of XML files.
Troubleshoot problems reported by customers and help solve technical issues .
Perform coding tasks using C#, .Net and SQL, Java.
Answer questions from customers as well as prospective customers about the features and capabilities of our solutions.
Develop customer-facing documentation for our solutions on an as-needed basis.
Communicate customer needs and wishes to our product team.
Work in highly secure environments.
Expertise in extracting data from multiple hospital systems.
Ability to maintain and execute XSLT, SQL and Java scripts for batch loading and rendering of XML files.
Hands-on experience working with HL7 (V3 preferred), XML, and web services.
Knowledge of relation databases (SQL Server, Oracle) a huge plus .
Experience working with hospital EMRs such as Meditech, McKesson, Epic and Cerner.
Experience working in Java, C#, .Net and MS-SQL.
The ability to be a good listener, and to really understand a customer problem or question and help them solve it.
Bachelor’s degree in Computer Science, technical field, or equivalent experience.
Minimum 4 years of relevant work experience.
Excellent written and verbal communication skills.
Strong customer service skills.
Strong organizational skills.
Position Title: Account Manager
Reports to: VP Implementation and Customer Service
Account specialist is a player-coach, managing clients as well as supporting other members of the support and implementation team.
In managing accounts, s/he is an experienced professional whose mission is to provide the information necessary to improve medical care. The overriding goal is to see that Persivia’s Products are used by participating providers to the fullest extent possible. This motivated individual must be flexible in working and solving problems at varying levels (from the senior executives to implementers) across organizations and functional areas.
The Client Service program involves relationship management including, but not limited to, development, maintenance and monitoring of the Persivia-client relationship within the first year of the product implementation and beyond. This consists of training users, educating executives and engaging clinical users.
Essential Duties and Responsibilities include the following:
Manage on-boarding of new customers using structured processes.
Perform ongoing client communications using structured processes.
Develop, manage, and execute annual Client Service plans.
Train new users on Persivia products, if required.
Demonstrate use of Persivia products.
Administer the client business relationship (e.g. receivables, renewals)
Introduce providers to other Persivia products in a compelling manner to improve sales.
Interact with and provide support for/guidance to other teams at Persivia, including Product Development, Support, Engineering, Implementation, etc.
Provide regular updates on client status, new or potential contracts, as well as contract renewals to executive team in a timely and organized manner
Perform other duties as assigned (e.g. Sales Support)
Requirements and Qualifications:
Broad experience in health care delivery systems (clinical, quality or hospital experience greatly preferred).
Strong oral and written communication and presentation skills.
Excellent project management skills with strong leadership qualities.
Ability to work independently as well as a key team member.
Strong customer service understanding and orientation.
Ability to multi-task while managing several projects and delivering on time results.
Strong outcomes-based work ethic alongside a healthy sense of humor.
Ability to travel and maintain long-distance business relationships.
Minimum 2-4 years management experience in a clinical, hospital or professional services setting.
Bachelor’s degree required (in healthcare related field preferred).